Payment and Refunds

At DybiWeb, we provide high-quality website design solutions and are committed to protecting customers' rights and satisfaction through flexible and transparent payment policies. One of the outstanding features of our payment method is the "Pay Once Done" policy.

Payment methods are as follows:

With Basic package:

1. 100% completed, Dybi sends a temporary link for customers to see. If customers are satisfied, they will pay according to the website design price list.
2. Dybi registers an official domain name (Customers who already have a domain name can skip this step)
3. Instructions & Handover: domain name information, connection items such as Google Search Console, Google Analytics... The Dybi team will guide customers to manage the website most effectively.
4. Maintenance: Each year customers need to pay an annual maintenance fee according to the price list

With Design package:

1. This package requires a custom design, so customers must deposit 1,000,000 in advance for the required design fee.
2. 100% completed, Dybi sends a temporary link for customers to see. If customers are satisfied, they will pay according to the website design price list.
3. Dybi registers an official domain name (Customers who already have a domain name can skip this step)
4. Instructions & Handover: domain name information, connection items such as Google Search Console, Google Analytics... The Dybi team will guide customers to manage the website most effectively.
5. Maintenance: Each year customers need to pay an annual maintenance fee according to the the price list

With Management package:

1. This package requires a custom design, so customers must deposit 1,000,000 in advance for the required design fee.
2. 100% completed, Dybi sends a temporary link for customers to see. If customers are satisfied, they will pay according to the listed website design price list.
3. Dybi registers an official domain name (Customers who already have a domain name can skip this step)
4. Instructions & Handover: domain name information, connection items such as Google Search Console, Google Analytics... The Dybi team will guide customers to manage the website most effectively.
5. Maintenance: Each year customers need to pay a monthly management fee according to the price list

Image design:

• Applicable to all candle packages with Logo and Banner designs
• For image design services, you need to pay in advance. Design fees are according to the logo-banner design price list.

Benefits of DybiWeb Payment Methods:

• Safety and Transparency: We are committed to ensuring safety and transparency in the payment process, helping you feel secure and focused on growing your business.
• Consensus: By offering various payment options, we aim to build consensual and long-lasting relationships with our customers.
• Fast and Time-Saving: A flexible payment system helps minimize procedures while ensuring uninterrupted project progress.

Billing Information:

Customers transfer money via bank according to the QR code at the bottom of the website. Or transfer via the following information:

• Account name: Pham Hoang Vu
• Account number: 0071000731965
• Bank: Vietcombank - VCB
• Branch: Ho Chi Minh City

Refund:

In case no one wants it. But to ensure customer benefits, DybiWeb commits to refunding the deposit or image design fee if the customer is still unsatisfied with multiple edits.